Freelance IT Support, NBC News, Grays Inn Road, London, WC1X 8XZ.
Full-Time - Freelance (December 1st 2011 to Date)

NBC News has 40 employees in the London Bureau. I look after the IT requirements for the London Bureau and work within a much larger IT team globally across the NBC Universal group.

Duties include:
Application Support, Desktop Support, Networking, Telecomms.

IT Manager, Classic Media, Dean Street, London, W1D 3SG.
Full-Time (April 14th 2008 to November 25th 2011)

Classic Media is a media company with 35 employees in the UK office and 50 employees in the US office. The company owns rights to a number of children's properties including Postman Pat, Basil Brush, Transformers Animated, Where's Wally and many others. I am currently looking after all the IT requirements as detailed below for both the UK and a number of users in the US office who remotely log into Citrix servers based in the UK office. The US offices are supported by an IT consultancy company whom I oversee and have a consultant on each site 2 half days a week.

I initially joined the company previously known as Entertainment Rights Plc as a Systems Analyst into a team of 2 in the UK office which included a Head of IT who overlooked all 3 sites and a Desktop Support person. I was primarily providing advanced desktop support, Telecomms support as well as server support for the company. The company initially had 85-90 users in the UK office and 50 users in both US offices. The US offices had an IT Manager who reported into the Head of IT based in the UK. After a take over and re-structuring the company had 55 users in the UK office and 50 users in the US offices. Immediately after the take over in 2009, I was solely supporting and managing all the IT requirements for the 55 users in the UK as well as a number of the US users who were remotely logging into the systems based in the UK. Since a recent further re-structuring the company now has 35 users in the UK and 50 users in the US office.

Duties include:
Server Management, Application Support, Desktop Support, Backup, Networking, Disaster Recover, Budgets, Telecomms, Video Presentations, Domain Name Management, IT Procurement, Managing IT Requirements for MIP Exhibitions.

IT Co-ordinator, City Asset Management PLC, Old Street, London, EC1V 9FR.
Full-Time (October 27th 2003 to April 11th 2008)

Joined when the company employed 20 staff and had four NT4.0 servers. The company now has 52 staff in the main office, 10 remote users and a number of Windows 2000 and 2003 servers. Recently employed a part time IT assistant of whom I have full responsibility for.

Duties include:
Server Management, Desktop Support, Telecomms & Network Maintenance, Hardware Support, VPN, IT Procurement, Backup, Disaster Recovery, Programming and Reporting, Website Design and Maintenance, Video Presentation, IT Training, Investment Administration.

John Lewis, Brent Cross
Part-Time (March 24th 2001 to January 1st 2005)

Duties include:
Sales Advisor in the Audio and Television department, provided technical advice to both customers and colleagues as well as computer Support, including diagnosing faults with systems and preparing computer systems for re-sale.